|  By
Jim Onalfo,
NYPD Deputy Commissioner and
CIO
Moderated
by Irving
Wladawsky-Berger, Visiting
Professor of Engineering Systems
and VP, Technical Strategy and
Innovation, IBM
Click
here
to view lecture poster (.pdf)
Click
here
to view article on lecture.
About
the Series:
Today’s
increasingly complex world requires
engineers to innovate as never
before. To have real impact,
whether within a firm or society
as a whole, engineers must not
only develop technologically
superior solutions, but also
know how to think systemically
and lead strategically.
In the 21st century, mastery
of a wide range of interdisciplinary
skills is needed to create effective,
resilient solutions to complex
problems. Today’s engineers
must understand how to work
individually and on teams. They
must recognize critical factors
that emerge along technical,
organizational, and societal
boundaries that can enable or
preclude technological success.
Moreover, they must apply careful
analysis not only at the product
level, but also within the technical
and managerial context in which
engineering and design challenges
occur.
Engineering Systems Solutions
to Real World Challenges
is a seminar series co-sponsored
by IBM and MIT’s Engineering
Systems Division. Each seminar
will show how today’s
leaders and practitioners are
using engineering systems and
services sciences approaches
to address complex problems.
Drawing from real-life examples,
the series will explain how
these approaches were applied
at IBM and other organizations,
and demonstrate how to achieve
breakthrough solutions that
deliver sustained value to enterprises
and society as a whole.
About
the Lecture:
Major metropolitan cities, including
New York, have seen crime statistics
dramatically improve in the
past decade. The New York Police
Department (NYPD) has played
a key role by taking a systems
approachthat includes innovations
in policing, technology and
the use of crime information.
A good example is the CompStat
GIS system from 1994. From a
technical perspective, it looks
at the "bigger picture,"
recognizing patterns and trends
in crime statistics to adjust
policing tactics so resources
are directed to where they are
the most needed. The CompStat
program also had a social-organizational
aspect, changing conventional
community policing to the precinct
commander, who manages 200 to
400 police officers, as the
person making most operational
decisions.
While these "bigger picture"
information streams are bound
by a common thread—the
crime—each concerns a
different perspective of it—from
the 911 call, to the dispatch
of officers, to the various
reports filled out by officers
at different stages of the investigation.
Over the years, major police
departments have become extremely
adept at capturing these separate
information streams, doing so
almost as fast as it is generated.
The problem, however, is where
the information goes and after
it's ingested.
A key element to fighting crime
is getting information to the
detectives responding to a crime
fast. A detective at a crime
scene has lots of questions
and threads of analysis, and
any piece of information could
be critical. Beginning his second
term as NYPD police commissioner
in 2002, Commissioner Ray Kelly
had a vision: free police officers
from plowing through paper reports
and multiply the systems they
need to find information, thus
allowing them to focus on what
they do best – solve crimes
and apprehend criminals. Kelly's
view is that technology, combined
with good old-fashioned police
work, can ultimately create
a safer community. As a result,
the NYPD launched its Real-Time
Crime Center in July 2005, which
helped solve 74% of New York
city's homicides in that year.
About
the Speaker:
Jim
Onalfo is the CIO and
Deputy Commissioner of NYPD,
reporting directly to the NYPD
Police Commissioner. The NYPD
IT Division is comprised of
2,000 people, ecompassing all
law enforcement and homeland
security IT responsibilities.
A strategic IT plan was developed
to move NYPD systems into the
21st century and implementation
began in 2003. In 2006, Jim
received six awards for the
Real Time Crime Center, including
the top government global award
for the Real time Crime Center.
Computerworld has also named
him as one of the “Top
100 Global IT Executives for
2007”.
Jim’s
most important prior experience
as a CIO is with two major corporations.
The first is with Kraft where
he worked his way up to CIO
from systems analyst. Jim’s
Kraft and General Foods career
brought him and his family to
live and work in four countries
– USA, Brazil and Australia,
Korea – and direct IT
in over 40 countries. After
Jim retired from Kraft, he was
hired as VP and CIO by the Chairman
and CEO of Stanley Works. As
CIO, Jim led an overhaul of
major programs and made quarterly
presentations to the Stanley
Board of Directors. Jim was
one of 22 executives reporting
to the CEO.
Jim
is a highly qualified senior
information technology business
executive who has extensive
global experience in all aspects
of international business, including
business integration, business
planning, business processes,
application implementation,
website development, consulting,
application strategies, and
budget administration. Jim has
reduced costs, improved productivity
and generated significant corporate
savings. Through orchestrating
sound business policies and
procedures to support corporate
objectives, Jim is committed
to persistently contributing
to advancement, growth, and
improving the bottom line.
Staffs
under Jim’s direction
install all types of applications
including SAP, Oracle, Prism,
as well as all data center computers
and network infrastructures
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